Call or Text 1-843-900-4442


Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at Art of Rice Website. Following are the terms and conditions that constitute our Shipping Policy.

Domestic or International Shipping Policy

Shipment processing time

All orders are processed within the same business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by 1 day. Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
We have a FREE SHIPPING option on orders $49 and over. Free Shipping delivery estimates 5-7 days

Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost is also displayed at checkout.

We offer 2-3 business days
FedEx Overnight * 1-2 business days
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur on shipment to P.O. boxes or APO/FPO addresses

Art of Rice ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. And All over the world.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes


Art of Rice is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages


Art of Rice is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

BUT...


For our customer's satisfaction if any of your glass items are damaged on the way and if you report us via email at "cs@artofrice.com" or text us at 1-843-900-4442 as soon as you received them or same day of delivery, we will replace them for you within two options.

1-You can return us damaged glass items in Regular mail and we can replace them FREE and Ship them back to you FREE

2-You don't have to return them to us, just report to us what glass items are damaged on the way, we will replace them FREE on your next order.

Please save all packaging materials and damaged goods before filing a claim.

Thank You and Have a RICE Day!

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